OUR SUPPORT TEAM CERTIFICATIONS STATUS

We take pride in building strong partnerships with our clients so that we can most effectively work by your side.

All of our IT staff is fully certified up-to date with the following certifications:

  • Cisco Certified Network Professional (CCNP) - Cisco Certified Network Professional (CCNP®) validates knowledge and skills required to install, configure and troubleshoot converged local and wide area networks with 100 to 500 or more nodes. With a CCNP certification, a network professional demonstrates the knowledge and skills required to manage the routers and switches that form the network core, as well as edge applications that integrate voice, wireless, and security into the network.
  • Cisco Certified Design Professional (CCDP) - Cisco Certified Design Professional (CCDP®) validates advanced knowledge of network design concepts and principles. With a CCDP certification, a network professional can discuss, design, and create advanced addressing and routing, security, network management, data center, and IP multicast complex multi-layered enterprise architectures that include virtual private networking and wireless domains.
  • Cisco Certified Design Associate (CCDA) - Cisco Certified Design Associate (CCDA®) validates knowledge required to design a Cisco converged network. With a CCDA certification, a network professional demonstrates the skills required to design routed and switched network infrastructures and services involving LAN, WAN, and broadband access for businesses and organizations. The CCDA curriculum includes designing basic campus, data center, security, voice, and wireless networks.
  • Cisco Certified Network Associate (CCNA) - Cisco Certified Network Associate (CCNA®) validates the ability to install, configure, operate, and troubleshoot medium-size route and switched networks, including implementation and verification of connections to remote sites in a WAN. CCNA curriculum includes basic mitigation of security threats, introduction to wireless networking concepts and terminology, and performance-based skills. This new curriculum also includes (but is not limited to) the use of these protocols: IP, Enhanced Interior Gateway Routing Protocol (EIGRP), Serial Line Interface Protocol Frame Relay, Routing Information Protocol Version 2 (RIPv2),VLANs, Ethernet, access control lists (ACLs).
  • Cisco Certified Network Associate (CCNA) - Cisco Certified Network Associate Security (CCNA® Security) validates associate-level knowledge and skills required to secure Cisco networks. With a CCNA Security certification, a network professional demonstrates the skills required to develop a security infrastructure, recognize threats and vulnerabilities to networks, and mitigate security threats.
  • Cisco Unity Design Specialist - Building upon a strong foundational knowledge of Microsoft Exchange 2000 or 2003, the Cisco Unity Design Specialist can install, configure, operate, and maintain a Cisco Unity 4.0 system in both stand-alone voice mail and unified messaging environments, and possesses the knowledge and expertise necessary to create a variety of sustainable Cisco Unity design solutions tailored to specific customer requirements.
  • Cisco IP Telephony Design Specialist - The Cisco IP Telephony Design Specialist certification was developed for those who design IP Telephony multi-service network solutions. Cisco IP Telephony Design Specialists can design a scalable, converged network using QoS, Cisco Call Manager clustering, H.323, MGCP, or SIP signaling protocols, and assess the scope of work required to integrate legacy TDM PBXs and voice mail systems into an existing data network.
  • Cisco Security Solutions and Design Specialist - Designed for Channel Partners, the Cisco Security Solutions and Design Specialist can assess customer needs, sell, and design Cisco Self Defending Networks that protect vital assets, reduce costs, and improve productivity. Cisco Security Solutions and Design Specialists understand the key components of the Cisco Self-Defending Network strategy, including Cisco Adaptive Security Appliance (ASA), Intrusion Prevention Systems (IPS), Network Admission Control (NAC) and Cisco Security Monitoring Analysis and Response System (CS MARS).
  • Enterprise Administrator 2008 - The enterprise administrator is responsible for the overall IT environment and architecture. The enterprise administrator translates business goals into technology decisions and designs mid-range to long-term strategies. Enterprise administrators also make key decisions and recommendations about the following:
    • Network infrastructure
    • Directory services, identity management, and authentication
    • Security policies
    • Business continuity (disaster recovery, personnel, equipment, and data)
    • Design of IT administrative structure (delegation models)
    • Best practices, standards, and service level agreements (SLAs)


The enterprise administrator is responsible for infrastructure design and global configuration changes. The enterprise administrator's job role involves 20 percent operations, 60 percent engineering, and 20 percent support tasks.

  • Microsoft Certified IT Professional Server Administrator 2008 - The Microsoft Certified IT Professional (MCITP) credential validates that an individual has the comprehensive set of skills necessary to perform a particular job role, such as database administrator or enterprise messaging administrator. MCITP certifications build on the technical proficiency measured in the Microsoft Certified Technology Specialist (MCTS) certifications. Microsoft
  • Microsoft Certified Technology Specialist 2008 - The Microsoft Certified IT Professional (MCITP) credential validates that an individual has the comprehensive set of skills necessary to perform a particular job role, such as database administrator or enterprise messaging administrator. MCITP certifications build on the technical proficiency measured in the Microsoft Certified Technology Specialist (MCTS) certifications. Microsoft
  • Microsoft Certified System Engineer Windows 2003 (MCSE W2K3) - The Microsoft Certified Systems Engineer (MCSE) credential shows clients and employers that you can design, implement, and administer infrastructures for business solutions based on Microsoft 2003 Windows Server and other Windows server platforms. Implementation responsibilities include installing, configuring, and troubleshooting network systems.This credential also covers Active Directory, which helps organizations simplify IT management, strengthen security, extend interoperability of systems and software, and ultimately reduce costs. The MCSE credential not only equips you to manage an organization's Active Directory but to plan strategically for its future network enhancements.The MSCE credential maps to a variety of job roles, including systems engineer, technical support engineer, system analyst, network analyst, and technical consultant.
  • Microsoft Certified System Engineer W2K (MCSE W2K) - The Microsoft Certified Systems Engineer (MCSE) credential shows clients and employers that you can design, implement, and administer infrastructures for business solutions based on Microsoft 2000 Windows Server and other Windows server platforms. Implementation responsibilities include installing, configuring, and troubleshooting network systems.This credential also covers Active Directory, which helps organizations simplify IT management, strengthen security, extend interoperability of systems and software, and ultimately reduce costs. The MCSE credential not only equips you to manage an organization's Active Directory but to plan strategically for its future network enhancements.The MSCE credential maps to a variety of job roles, including systems engineer, technical support engineer, system analyst, network analyst, and technical consultant.
  • Microsoft Certified System Engineer + Internet (MCSE Plus Internet) - The Microsoft Certified Systems Engineer (MCSE) credential shows clients and employers that you can design, implement, and administer infrastructures for business solutions based on Microsoft Windows NT Server and other Windows server platforms. Implementation responsibilities include installing, configuring, and troubleshooting network systems.This credential also covers Active Directory, which helps organizations simplify IT management, strengthen security, extend interoperability of systems and software, and ultimately reduce costs. The MCSE credential not only equips you to manage an organization's Active Directory but to plan strategically for its future network enhancements.The MSCE credential maps to a variety of job roles, including systems engineer, technical support engineer, system analyst, network analyst, and technical consultant.
  • EMC Information Storage Associate (EMCISA) certification - The Information Storage and Management exam is a qualifying examination for the EMC Proven Professional Associate level. This exam requires the successful candidate to be able to describe storage networking technologies, such as DAS, SAN, NAS, and CAS. In addition, a candidate should be able to describe the key business and technical drivers for storage including business continuity, storage infrastructure security and management, and storage virtualization technologies. The common themes of this exam are technology requirements, physical and logical elements, host-to-storage interconnection, data protection, and security. The Information Storage and Management exam focuses on underlying information storage technologies and concepts. A limited number of questions refer to EMC product examples that are used in the training to reinforce the knowledge of general storage technologies and concepts. The successful candidate will be awarded EMC Information Storage Associate (EMCISA) certification. A candidate can employ this knowledge and certification to a wide variety of storage and information technology roles and functions.
  • Windows Server 2008 Active Directory
  • Windows Server 2008 Applications Infrastructure
  • Windows Server 2008 Network Infrastructure Configuration
  • Microsoft Certified Professional 4.0 (MCP 4.0)
  • Microsoft Certified Professional W2K (MCP W2K)
  • Microsoft Certified System Administrator on Windows 2003 (MCSA W3K)
  • Microsoft Certified Professional plus Internet. (MCP plus Internet)
  • Certification of Early Achiever on MCSE 2000
  • Certification of Early Achiever on MCSE 2003
  • Certification of Early Achiever on MCSA 2003